Privacy Policy


Protecting the privacy and the confidentiality of our customers’ personal information has always been fundamental to the way that we do business. The objective of our Privacy Code is to promote responsible and transparent personal information management practices in a manner consistent with the provisions of the Personal Information Protection and Electronic Documents Act (Canada) (“PIPEDA”) and other applicable privacy legislation.

This Privacy Code applies to all aspects of the WESTMAN Group’s handling of personal information, including collection, use, retention and disclosure.


The following are identified purposes for which we collect, use, retain and disclose your personal information:

  • To establish and serve you better, which may include the extension of credit facilities to you (and the related credit application process).
  • To provide you with information about products and services that we believe would interest you.
  • To manage proposed or actual sales or leases of all or part of our business or assets.
  • To meet legal and regulatory requirements or as required or permitted by law.
  • To achieve any other purpose to which you have given your consent.


  • We generally collect, use, retain and disclose personal information only with your consent. In obtaining consent, whether express or implied, we will explain the purposes for which we will manage personal information. We will not depart from these original identified purposes unless further consent is given.
  • We will explain the options of refusing or withdrawing consent to the collection, use, retention or disclosure of personal information, and we will record and respect your choices.
  • We will protect personal information with reasonable safeguards and security measures commensurate with its sensitivity.
  • We will give you access to the personal information we retain about you except where exempted by law.
  • We retain personal information only as long as it is reasonably required, or as is required by law.
  • We will make every reasonable effort to keep personal information accurate, complete and up-to-date.
  • We will only disclose personal information to the extent that is necessary to accomplish a business purpose or discharge a regulatory, legal or public duty.


We use Hotjar in order to better understand our users’ needs and to optimize this service and experience. Hotjar is a technology service that helps us better understand our users experience (e.g. how much time they spend on which pages, which links they choose to click, what users do and don’t like, etc.) and this enables us to build and maintain our service with user feedback. Hotjar uses cookies and other technologies to collect data on our users’ behavior and their devices (in particular device’s IP address (captured and stored only in anonymized form), device screen size, device type (unique device identifiers), browser information, geographic location (country only), preferred language used to display our website). Hotjar stores this information in a pseudonymized user profile. Neither Hotjar nor we will ever use this information to identify individual users or to match it with further data on an individual user. For further details, please see Hotjar’s privacy policy by clicking on this link.

You can opt-out to the creation of a user profile, Hotjar’s storing of data about your usage of our site and Hotjar’s use of tracking cookies on other websites by following this opt-out link.

To view a complete copy of the Code, or for answers to questions about privacy practices or about the way a request for personal information was handled, contact the WESTMAN Group’s Privacy Officer at: